Commitment to quality leads to improved member health
outcomes and helps Aetna earn its first 5-star plan and highest overall
weighted average rating among national health insurers*
NEWS PROVIDED BY CVS Health Oct
22, 2019, 08:30 ET
HARTFORD, Conn., Oct. 22, 2019 /PRNewswire/
-- Aetna, a CVS Health company (NYSE: CVS), announced its Medicare Advantage Prescription
Drug (MAPD) plans have once again received higher-than-average ratings from the
Centers for Medicare and Medicaid Services (CMS) in the annual Star Ratings, released
on October 11. For 2020, Aetna's MAPD plans earned an overall weighted
average rating of 4.3 out of 5.0 stars, with 76 percent (or 1.73 million) of
its Medicare members enrolled in plans rated 4.5 stars or higher — the highest
percentage among publicly traded companies.*
Also noteworthy, approximately 99 percent of Aetna's Group
Medicare Advantage members are enrolled in plans rated 4 stars or higher, with
96 percent in plans rated 4.5 stars or higher.
"This year's Star Ratings demonstrate that Aetna's
approach to growing our Medicare business across the country, while maintaining
best-in-class quality, is working," said Christopher Ciano, head of
Aetna Medicare. "We saw a record-breaking volume of Aetna members in
4.5-star plans and we earned our first 5-star plan. By focusing on the total
health of our members — body, mind and spirit, and working closely with our
physician partners and local communities to help our members age and thrive in
place, we are transforming the way consumers experience Medicare in America."
Additionally, the SilverScript Prescription Drug Plan (PDP)
— the nation's largest PDP with 6 million members — is the only PDP serving
over 500,000 members in the industry to achieve 4 out of 5 stars. Through
continued focus on medication adherence and strong operational processes, this
contract delivers the high quality that our members deserve.
Aetna 5-Star Rated Contracts:
·
H3597 Aetna Health Inc. (ME HMO)
Aetna 4.5-Star Rated Contracts:
·
H1609 Aetna Health Inc. (FL/IA HMOs)
·
H3959 Aetna Health Inc. (PA HMO)
·
H5521 Aetna Life Insurance Company
(AL, AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KY, LA, MA, ME, MI, MS, NC, NJ,
NV, NY, OH, PA, SC, TN, UT, VA, WA, WI, WY PPOs)
·
H5522 Health Assurance Pennsylvania,
Inc. (PA PPO)
·
H7301 Coventry Health Care of Illinois (IL
PPO)
Aetna 4-Star Rated Contracts:
·
H2663 Coventry Health Care of Missouri,
Inc. (AR, IL, KS, MO, OK HMOs)
·
H3152 Aetna Health Inc. (NJ HMO)
·
H5793 Aetna Health Inc. (CT HMO)
·
R6694 Aetna Life Insurance Company
(NJ, OH PPOs)
·
H7149 Aetna Health Inc. (NE HMO)
CMS' Medicare Star Ratings rank the performance and quality
of Medicare Advantage and Medicare prescription drug plans to help
beneficiaries and their families compare plans.
Medicare Advantage plans are rated on how well they perform on five different categories:
Medicare Advantage plans are rated on how well they perform on five different categories:
·
Staying healthy
·
Managing chronic (long-term)
conditions
·
Member experience with the health
plan
·
Member complaints
·
Health plan customer service
Medicare Advantage Prescription Drug (MAPD) plans and
stand-alone prescription drug plans (PDP) are also rated on how well they
perform on three additional categories:
·
Drug plan customer service
·
Member experience with drug plan
·
Drug safety
Aetna Medicare Advantage and SilverScript prescription drug
plans are available to Medicare beneficiaries for selection during the Annual
Enrollment Period, which starts on October 15, 2019, and runs
through December 7, 2019. Enrollment becomes effective on January 1,
2020.
The star ratings are posted at www.medicare.gov.
Visit aetnamedicare.com to
learn more about Aetna's 2020 Medicare plans or call toll-free at 1-855-335-1407 (TTY:
711). Hours are from 8 AM to 8 PM, local time, seven days a week.
NOTE: Information in this release is based on 2020 star ratings data published
by CMS on October 11, 2019, and Medicare Advantage and Medicare
prescription drug plan enrollment as of September 2019. Every year,
Medicare evaluates plans based on a 5-star rating system.
*Includes
publicly traded companies with over 250,000 Medicare Advantage enrollees.
About Aetna
Aetna, a CVS Health company,
serves an estimated 38 million people with information and resources to help
them make better informed decisions about their health
care. Aetna offers a broad range of traditional, voluntary and
consumer-directed health insurance products and related services, including
medical, pharmacy, dental and behavioral health plans, and medical management
capabilities, Medicaid health care management services, workers' compensation
administrative services and health information technology products and
services. Aetna's customers include employer groups, individuals, college students,
part-time and hourly workers, health plans, health care providers, governmental
units, government-sponsored plans, labor groups and expatriates. For more
information, visit www.aetna.com and explore how Aetna is
helping to build a healthier world. @AetnaNews
Aetna Medicare is a HMO, PPO plan with a Medicare contract.
Our SNPs also have contracts with State Medicaid programs. Enrollment in our
plans depends on contract renewal. See Evidence of Coverage for a complete
description of plan benefits, exclusions, limitations and conditions of
coverage. Plan features and availability may vary by service area.
SilverScript is a Prescription Drug Plan with a Medicare
contract offered by SilverScript Insurance Company. Enrollment in
SilverScript depends on contract renewal.
©2019 Aetna Inc.
Y0001_4002_18555_M Accepted 10/2019
Y0001_4002_18555_M Accepted 10/2019
Media Contact:
Ethan Slavin
860-273-6095
SlavinE@aetna.com
Ethan Slavin
860-273-6095
SlavinE@aetna.com
Investor Contact:
Jennifer Lynch
LynchGilliganJ@aetna.com
860-273-1595
Jennifer Lynch
LynchGilliganJ@aetna.com
860-273-1595
SOURCE CVS Health
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