Tuesday, December 17, 2019

Employers Seek Solutions for Inadequate Behavioral Health Pay, Networks


by Jane Anderson
Behavioral health network adequacy and reimbursement continue to lag behind medical/surgical specialties, a recent Milliman report found, and although health plans and some employers are aware of those problems, there may not be simple ways to fix them, industry insiders say.
"It is an artifact in the way behavioral health care benefits and networks were built — carved out from the physical health care network," says report author Steve Melek, principal and consulting actuary at Milliman. "It is a reimbursement issue for sure, and also a care management issue because of behavioral health care providers being managed more stringently by the health plans, and then they leave the networks."
The Milliman report found that out-of-network utilization rates for behavioral health care providers were higher than for medical/surgical providers every year between 2013 and 2017, and rates increased between 2015 and 2017.
Meanwhile, in-network reimbursement, measured as a percentage of Medicare-allowed amounts, was lower for behavioral health providers than for medical/surgical office visits, and the disparity increased between 2015 and 2017, the report found.
Melek says this is one of the most important findings in the research: "The [reimbursement] gap between behavioral vs. medical/surgical providers is widening."
Nicole Althaus, chief marketing officer at HealthMine, Inc., which provides tools to drive members' health actions, says the disparities found in the report increasingly are on the radar of both employers and health plans.
"Improvement is also happening because we are starting to see plans better utilize their data," including both plan/clinical data and data related to health behavior, Althaus says. "In almost real time, issues are being surfaced to get plans to take near real-time action."
To improve access to behavioral health services, some employers are turning to behavioral health apps, notes Mary Kay O'Neill, a Seattle-based partner in Mercer's total health management practice. Employers may pay for these directly, she says, although "it doesn't work for everyone."

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