I’ve written about this numerous times in the
past and my answer is still the same.
I’ve been most successful when consistently
making:
60-dials and/or 3-hours of talk time per day.
Now before anyone throws a fit over those
numbers one way or the other, take the time to hear what I’m about to say…
The person that taught me this rule of 60-dials
and/or 3 hours of talk time was someone that started at the bottom rung of the
corporate ladder and worked his way up to becoming the President of a
30-million dollar-a-year business.
When he hired me, he freely gave me one of his
best secrets to success (he actually gave the “secret” to everyone, but to be
blunt, I was the only one that listened and WANTED to follow that formula –
everyone else resisted and made excuses to try and justify why they didn’t hit
those numbers – I always outsold the rest of the team).
Salespeople today are
being lied to and misled.
They are being told to “not make cold calls”
and being told to make “warm calls by researching a prospect first”. Well, I
have news for you – if you’re spending more than 5 minutes researching a
prospect’s background, you’re most likely suffering from call reluctance.
I’m all for research, but
I know exactly what to look for in a prospect. The basics are simple:
·
Vertical – Is the company in a space that your product/service
excels in.
·
Title – Does the person I’m about to call at least have the
Title of someone who is normally involved in the decision-making process for
what I offer.
That’s about all 99% of salespeople out there
need to know before they pick up the phone.
Most salespeople today spend way too much time
researching, and then they invest hours trying to craft the perfect email, only
to have it deleted by the prospect seconds after it was sent.
The Brian Tracy Rule
One of the things I learned from Brian Tracy
is to do the tasks that will make you the most amount of money. If you are
going to do EXTRA research (and I’m not saying you shouldn’t, I’m saying you
don’t have to do as much as you’ve been told), make sure you do your EXTRA
research during NON-CALLING hours.
If you want to do additional research on your
leads, be disciplined enough to do it during non-calling hours. Researching
from 7 am till 8 am is fine – you most likely don’t want to call your prospects
at 7 am anyway. But researching during prime calling time is NOT effective time
management.
Structure Your Day
The formula that I’ve found to work best is
this:
·
Commit to making 40-dials before Noon
·
Make 20-dials from 1 pm till 5 pm.
Making 40-dials before
Noon will:
·
Set you up nicely for afternoon callbacks
·
And it will take a lot of pressure off YOU because now you only
need to make 20-dials between 1 pm and 5 pm.
Do Call Backs Count as a
Dial?
YES! So if you make 35-dials before Noon plus
get 5 callbacks, that’s 40 calls.
What About the 100-Dials
Per Day Mantra?
If you’re making 100+ dials per day, you
aren’t having any meaningful conversations. And if that’s the case, your
Opening Value Statement and your Engagement Questions are the problem. Fix
those and you’ll start having more conversations that lead to a fatter
pipeline.
Some days you may only be able to make 30
calls or so but your talk time will be in the 3+ hours range and that is
totally fine! Other days you may make 62 calls but only have 90-minutes talk
time. It will all balance out if you use those two metrics.
And as my Mentor once said, “Give me 3-hours
of legitimate talk time, I won’t care what you do with the rest of your day”.
– Michael Pedone
Michael Pedone is the CEO/FOUNDER of
SalesBuzz.com. An online sales training company that shows
inside sales teams how to: avoid being rejected by gatekeepers, leave voicemail
messages that get callbacks, and overcome tough pricing objections.
https://www.salesbuzz.com/how-many-dials-per-day-get-the-best-sales-results/
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