The referral myth and how to avoid
it
Successful financial advisors do not want to share the secrets of how they are
growing their businesses. They have spent a lot of time money and energy on
finding how they can grow their practice. They have made a lot of mistakes
tried a lot of different things and discovered ways that work for them and more
importantly ways that don't work for them. So the next time you ask a
successful advisor about how they grow the business and they say by referrals,
they just don't want to tell you how they built their growth machine for their
practice.
What is the referral myth?
Let's face it, referrals are fantastic and a great way to grow your business,
but it does not get you to the next level. Does someone with $1,000,000 refer
someone with $5 million? Typically not. Does someone with five million refer
someone with 10 or $20 million? Your referrals get the same type of clients
over and over, so don't expect different results. So if you want to move
upmarket here are three things to think about.
1. Define your ideal client on paper
It starts with getting out of your comfort zone and clearly defining ideal
clients and ideal families. it is known in practice management that 75% of
financial advisors don't have a clear definition of who an ideal client is. (
The Future of Practice Management, an inaugural study by the FPA Research and
Practice Institute a program of the Financial Planning Association® (FPA®)
-December 2013)
You need to have an ideal client definition on paper and be able to share it
with clients' prospects and centers of influence. If they don't know your ideal
client and you don't know either, how will you ever find them?
2. Deliver more value
It is the time of year when hockey is starting up again. Imagine you're trying
out for a new hockey team. You know you have to be better than the players that
were on the team last year. You need to study and watch them, but more
importantly, be better than them. Think differently. Instead of prospecting, be
prospected. Show up where your competition is, and show them how much better
you are than them. Look at all their marketing, website, and communications and
be better than them. Spying on your competition is not a new phenomenon, it is
a way for you to understand how to deliver more value. Pick one to three competitors and
start spying on them. Only then will you understand the value they deliver and
how you will deliver more.
3. Your marketing mix elements
Elite financial advisors don't do one thing in their marketing to make them
successful. Being a judge on the wealth professional awards and working with
elite advisors and their teams, I see what goes into their marketing and how
they build their marketing mix.
Here are the four elements.
1. Digital marketing including inbound marketing
2. COI network of professionals and network of influencers
3. Events in person and online to meet people Including all types of events
4. Current ideal clients and their families focus on siblings and parents
Here are four questions to ask yourself in competing with another elite
financial advisor. Do they have digital marketing, or inbound marketing, and
are they using video? How big and how long have they had their network of
professionals, and what do they do on a monthly basis with their network of
professionals? How often do they do events and meet people? How many ideal
families do they manage? This year has been a difficult year for financial
advisors wanting to grow their practice. Markets are down, revenue is down and
staff expenses are up. Time to turn on your growth engine to balance the
scales. What can you turn on today to get growing? Check out some successful
firms here
https://www.financial-planning.com/list/ria-leaders-2022-top-20-firms-by-aum
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