Using best
practices to develop arbitration program
To get
ready for the state’s new dispute resolution process for out-of-network
health insurance claims, TDI studied other states, engaged an
arbitration expert, launched an online portal, and scheduled
stakeholder meetings and updates.
It’s
an approach the agency has used frequently over the past two years –
review best practices, modernize technology and processes, and
communicate in plain language. Learn
more.
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