November 17, 2020
Earlier
this fall, AARP released its 2020 Long-Term Services and
Supports (LTSS) State Scorecard. The Scorecard seeks
to measure state-level LTSS system performance from the viewpoint of users
of services and their families.
The
scorecard recognizes the vision of ACL-funded No
Wrong Door/Aging and Disability Resource Center systems as a
critical component of a high-performing LTSS access system. ADRC/NWD systems
were among the five areas in which states showed the most progress since the
last scorecard.
A
new publication, ADRC/NWD Functions: A Leading
Indicator in the 2020 LTSS State Scorecard, summarizes key takeaways
from the 2020 LTSS State Scorecard. Developed by ACL and the Lewin Group, the
report highlights state progress toward establishing a high-performing NWD
system by comparing results from the 2020 and 2017 LTSS State Scorecards and
identifies key themes. The report also provides promising practices, state
examples, and lessons learned across five states (Alabama, Georgia,
Massachusetts, Ohio, and South Dakota) and highlights action taken by Nevada
and Virginia to address the COVID-19 pandemic.
In
No Wrong Door systems, multiple state and community agencies coordinate to
ensure that regardless of which agency a person contacts for help, they can get
connected to services and supports available in their community. State
implementation includes training staff and restructuring access point around
person-centered principals, streamlining programs and eligibility, and
increasing coordination between agencies and partners. These systems emphasize a
person-centered approach in which trained professionals work one-on-one with
individuals to help them identify and access services and supports personalized
around their unique strengths, goals, preferences, needs, and desired outcomes.
Last
modified on 11/17/2020
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