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ACL has awarded a supplemental grant for $70,000 to
the National Ombudsman Resource Center (NORC) to address two critical
issues in long-term care facility settings, involuntary discharges and
opioids.
First, this supplemental grant will provide technical assistance
and training to a group of Long-Term Care Ombudsman programs on individual
and systemic approaches to remedy one of the most commonly reported problem
nursing facility residents bring to Ombudsman programs – involuntary,
facility-initiated discharge. The participating Ombudsman programs will
convene in a learning collaborative along with designated legal assistance
programs serving the same geographic areas, to engage in peer-to-peer
learning, and in-depth training and technical assistance to develop
complaint advocacy and legal tools. The strategies and tools developed
through this project will serve as a resource for all Ombudsman programs.
The second prong of this grant will fund a short-term project
to better understand long-term care facility residents’ experiences with
pain management. This will include an examination of the use of opioids,
causes and results of opioid misuse, and how drug diversion, and other
consequences of opioid misuse by others, can impact residents. Obtaining
the perspective of people living in nursing homes and residential care
communities will be an integral part of this project.
Ombudsman programs play a critical advocacy and complaint
resolution role in support of people living in nursing homes and
residential care facilities. The programs address residents’ rights, care,
and services. The NORC has a long history of providing training, technical
assistance, and program management expertise to state and local Long-Term
Care Ombudsman programs.
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