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Medicare OEP and Disenrollment
Prevention Study
New
National Study and Executive Research Brief Now Available
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Introduction
to the National Study
The 2022 OEP saw a
meaningful increase in switching due to several factors including 5
Star Ratings, inflation, and TPMO activity.
With none of these
going away before 10/15, the OEP and Disenrollment Prevention Study outlines
what carriers need to do now to prepare for the selling cycle.
Additionally, the study highlights what member service elements can be
developed to prevent attrition in subsequent OEPs.
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Senior Market
Intelligence Service - Related Studies
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JANUARY
31st: Medicare
Shopping and Switching Study
This study will have a focus on the
attitudes and emotions of shopping and switching. The report will
include an analysis of shopping segments to better understand the
desires and needs of those who are exploring, comparing or enrolling in
plans.
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MARCH
31st: Dual
Eligible Member Study
This report focuses on the special
challenges and opportunities associated with identifying, communicating
with, and enrolling this unique population.
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APRIL
29th: Open
Enrollment Period Study
With an urgency to capitalized on OEP
growth potential, this study will include a strong focus on sales and
marketing. Why are consumers shopping and switching during the
AEP?
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MAY 31st: Age-in
Study
The Age-in Study illuminates how the
economy will impact new consumers' initial plans to enroll in Medicare,
whether interests lie with Medicare Advantage or Medsupp, and how
attitudes and experiences will affect shopping for health
plans.
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JUNE
10th: Age-in Multicultural
Study
NEW STUDY! Over the next 10
years, one in three seniors aging into Medicare will be a person
of color, This special report will explore how different groups view
and use various elements of healthcare. The findings will shine a light
on ways to enhance coverage for prospective and current members..
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JULY
15th: Medicare AEP Gut Check Study
The Medicare AEP Gut
Check Study sheds light on how Medicare members will approach the
upcoming AEP. The report gives carriers, marketers, and
distribution teams a final consumer “gut check” on sales channel
expectations and plans.
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JULY
29th: Medicare
Digital Health Tools
The study will focus on how Medicare
members use digital health tools—those provided by their insurers,
their providers, and other third parties—to manage their health and
navigate their coverage.
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SEPTEMBER
30th: Medicare
Member Engagement & Experience
The study will track consumer
experiences and how they drive shopping and switching. Consumers
at risk for switching are identified and profiled. How carriers
create a better experience will be illuminated.
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Deft Research, 333 S 7th Street, Suite 1370,
Minneapolis, Minnesota 55402
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