Residents' Rights
Month: Know Your Rights, Stand for Quality
October is Residents'
Rights Month, an annual event recognizing the respect, dignity,
and rights to which all residents of long-term care facilities are
entitled. The federal Nursing Home Reform Law guarantees residents’ rights
and places a strong emphasis on individual dignity, choice, and
self-determination. The law also requires nursing homes to “promote
and protect the rights of each resident.”
The Consumer Voice for Quality Long-Term Care has selected
"Stand for Quality" as this year's theme. This theme
"emphasizes the importance of quality in all aspects of residents’
experiences – quality care, quality of life, quality services, and quality
choices – to name a few."
To celebrate Residents' Rights Month, ACL is releasing a new
infographic and handout highlighting the rights of people living in nursing
homes, assisted living facilities, and other residential facilities.
Help us spread the word:
ACL funds Long-Term Care Ombudsman programs in every state,
the District of Columbia, Puerto Rico, and Guam. These programs work
to resolve problems affecting residents’ health, safety, welfare, and
rights. Residents, their families, and others have the right to contact
their local Ombudsman program to help them understand their rights, learn
about community resources, and work through problems. In 2017, Ombudsman
programs:
- Worked to resolve 201,460 complaints
initiated by residents, their families, and other concerned
individuals.
- Resolved or partially
resolved 73% of all complaints to the satisfaction of the resident or
complainant.
- Visited 68% of all nursing
homes and 30% of all board and care, assisted living, and similar
homes at least quarterly.
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