How Can You Help People
Get More Clarity?
In my workshops with financial advisors, I ask two
questions in relation to their own personal goals. First look at the
list below and tell me how many goals you personally have? The answer
is usually 6 or more, and about a third of the financial advisors have
8 or more. The next question is a little more obvious. How many goals
clearly written out, are you getting now from your ideal clients? The
answer is typically 1-3 goals. There is an opportunity with ideal
clients and prospects! Get more goals on paper with your ideal
clients. Share your personal goals and dreams and help others get a
deeper sense of clarity around their goals for their future.
Start With Goals
How many goals do you get from your ideal clients?
Besides the major retirement goal, do you get other clients goals
such as family or parents healthcare, home renovations or changes,
education, estate planning, gifts donations or charities? A typical
advisor gets less than 3 goals while client driven plans get 6 or
more goals. Looking at the goals list below, how many goals can you
check off?
Goals-Based Planning
Exercise
____ Lifestyle - Retire / slow down / part-time
____ Debts- Debt reduction-debt free
____ Education – Children / Self
____ Vehicles – Cars / Boat / RV / collector
____ Major purchase – Vacation property / Lifetime Trip
____ Travel -Vacation property / Trips / bucket list
____ Health care – Family members / personal health
____ Home – Reno’s / Upgrades / downsizing
____ Celebrations- Weddings / birthdays
____ Estate- legacy- family-wishes
____ Gifts- donations / charitable involvement
____ Volunteering– Philanthropic goals / legacy
____ Care for someone – elderly / family
____ Business – Investment / opportunity
____ Career – education / changes / courses
____ Memberships / Hobbies – golf or sports clubs /
groups / collections
____ Other goals personal or business
Whenever I share this list with advisors in my
workshops, they usually add to the list. Go ahead, make it your list
and put it in front of your clients and prospects and ask them this
question” looking at this list, is there any goal that jumps out to
you that you have been thinking about?”.
What Data is Missing?
I hate factfinders, they are painful and boring and are
not engaging. Finding out their personal income by finding out more
than one goal will help you gather the information. If you get more than
6 goals from a client, you are well on your way to gathering critical
financial planning information. However, what sometimes missing in
financial plans are life expectancy, personal health information
including smoking, net worth and other assets or liabilities list
such as business assets or liabilities, stock options and deferred
compensation options. What risk data or software do you use and does
it include insurance risks such as life and disability insurance,
long term care needs and longevity risk along with market risk and
inflation risk.
What do Your Clients
Expect?
While clients may feel confident in the value you
deliver, and what they pay for the value, delivering more will
eventually become commonplace. As Warren Buffet said” Price is what
you pay. Value is what you get.”. What is a comprehensive financial
and investment plan? What is the value of having a comprehensive
financial and investment plan that covers all of your goals? How
often do clients want their financial and investment plans updated or
discussed? These are great questions to ask your best clients who are
paying thousands of dollars to you and your firm. Some advisors and
clients do not see the value of having a comprehensive, goals based
financial and investment plan. The days of drafting a large financial
plan consisting of 30-50+ pages and then putting it on the shelf and
never looked at again may be over.
What Does a Comprehensive
Financial and Investment Plan Mean to You?
This is a great question to ask your ideal clients, your
staff, your own family members and most importantly, yourself. Start
by defining what a comprehensive financial and investment plan means
to you. Does it cover tax, estate, risk, investments, insurance,
debts, and cash flow? Is it coordinated with other professionals?
Clients want to know, am I going to be ok and meet my goals, and am I
on track. Delivering these answers is not easy, however, it can
become easier with a comprehensive financial and investment plan. The
real risk is not reaching your goals, especially if there is no clear
plan to get there. Performance won’t matter, asset allocation won’t
matter, and the best products won’t matter if clients don’t reach
their goals.
Comprehensive Financial
and Investment Plan
One final comment. In my workshops with financial
advisors, I always ask a veteran advisor, “in twenty plus years, how
many comprehensive and goals based, financial and investment plans in
writing have you seen from your competitors?” The answer is usually
less than 5 quality plans in 20 years. My mission is simple,
“Coaching financial advisors to create 1 million comprehensive
financial and investment plans for their ideal clients”. Ask your
clients and prospects this question " What does a comprehensive
financial and investment plan mean to you? Let me know if I can help
you grow your comprehensive goals based practice.
|
No comments:
Post a Comment