“We work really hard to look at...

“We work really hard to look at the tools the physicians need to deliver care comprehensively, to send information to them so that they can have a complete picture of care to augment what they do to care for their patients.”   —Renee Golderman, chief quality officer at Capital District Physicians’ Health Plan, spoke with Radar on Medicare Advantage about how the insurer retained its 5-star rating from CMS from 2022 to 2023, and why member outreach and provider engagement is critical.

 

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