Are My Customers
Still on Facebook?
This is a common
concern of many business owners. Haven’t people moved to Instagram,
Snapchat, and TikTok? Who
still uses Facebook?
You might be surprised
by the answer, shown in the following stats:
- Facebook
has 2.74 billion monthly active users, a 12% increase from
September 2019 (Hootsuite)
- Facebook
is the world’s third-most visited website (Hootsuite)
- 69%
of Americans use Facebook (HubSpot)
- Users
between the ages of 25 and 34 are the largest demographic on
Facebook, with 72.8% of users landing between the ages of 18 and
44 (Sprout Social)
- 86%
of internet users with $100K+/year incomes use Facebook (Sprout
Social)
Remarkably, Facebook’s
reach and influence continue to grow year after year. Although many
up-and-coming social media networks have been touted as the next big
thing, Facebook retains its position as the most-used platform. Every
few years, there seems to be a trend of news stories about people
leaving Facebook because of privacy concerns, politics, or any number
of other issues, but somehow Facebook has continued to dominate.
Are My Customers
Really Using Facebook To Make Buying Decisions?
So we know that people
are still using Facebook—but does that mean Facebook is influencing
their buying decisions?
Consider these stats:
- 48.5%
of B2B decision makers use Facebook for conducting research
(Hootsuite)
- 15%
of Facebook users use the platform to look for products (HubSpot)
- 78%
of U.S. adults made purchases based on discoveries made via
Facebook in 2018 (HubSpot)
- 18.3%
of U.S. adults made a purchase through Facebook last year, more
than Instagram, Pinterest, and any other social media platform
(Hootsuite)
- Two-thirds
of Facebook users visit a local business page at least once a week
(Hootsuite)
- 62%
of people report being more interested in a product after seeing
it on a Facebook video (Hubspot)
Clearly, people are
using Facebook to research products, find products to buy, and some are
even purchasing products through Facebook.
How Effective
Are Facebook Ads?
We know people are
using the Facebook platform to find products and services, as well as
to engage with local businesses. But what about advertising on
Facebook? Does it work?
Here are some stats
that demonstrate the power of Facebook Ads:
- Facebook
has the most ads and the highest click-through rate (CTR) of any
other social media platform (Sprout Social)
- Facebook
has an advertising audience of 2.14 billion (Hootsuite)
- The
average Facebook user clicks on 12 ads per month (Hootsuite)
- Facebook
Ads provide the highest return on investment of any social
advertising channel (Hubspot)
Facebook has a treasure
trove of information about each of its users, which can be leveraged
into precision targeting for advertising. No other platform allows this
level of targeting, and it’s this feature that makes Facebook Ads so
effective.
Not only can you target
potential customers based on their demographics and interests, you can
also target people who have recently visited your website and shown an
interest in your products. Because advertising is its bread-and-butter,
Facebook has continued to roll out new features and tools for its
advertisers, making managing campaigns and analyzing their results
easier and more efficient than ever.
If you want to ensure a
return on investment by making sure you’re reaching the right audience,
it’s hard to beat Facebook Ads.
Why Should I Pay
for Facebook Ads When I Can Post on My Business Page for Free?
This is another common
question that small business owners have. If they invest more in
building up their business’s Facebook page, can they get organic reach
without having to pay for Facebook Ads? What about partnering with
influencers who have large Facebook followings and asking them to
promote your business or products on their pages, since they have a
larger reach?
While there was a time
when businesses could use savvy social media marketing to build an
organic following, it’s getting harder and harder — because, naturally,
Facebook wants you to pay for ads! Here’s why using your business page
just doesn’t compare to the reach you have with paid ads:
- The
average engagement rate for Facebook posts is 0.18% (Hootsuite)
- Pages
with fewer than 10,000 fans have slightly higher engagement, but
even this is only 0.52% (Hootsuite)
- The
average engagement rate for Facebook video posts is 0.26%
(Hootsuite)
- Link
posts receive 73% less engagement than video posts (Hubspot)
- Only
35% of marketers report successful influencer campaigns with
Facebook (Hubspot)
Of course, it’s
important to invest in social media management as well, but it’s best
used for connecting with customers and increasing the visibility of
your brand. For actual conversions, Facebook Ads are better.
The Bottom Line
Facebook Ads remain a
terrific advertising option for most small businesses. If the
demographics you’d like to target line up with Facebook’s user base and
you understand how to use audience targeting to your advantage, you can
get a great return on your investment with the Facebook Ads platform.
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