Grant Hicks, CIM
Webinar checklist for financial advisors during COVID-19
Have you thought about how you are going to communicate going forward
during the COVID-19 crisis, as a financial professional? Financial advisors
who are proactive are already doing webinars with prospects, or should I
say your clients, to get their message out there.
What are advisors sharing?
While most webinars are with clients, some advisors are having tremendous
success in getting audiences of prospects. They are telling prospects that
they have a plan for the next 12 months to get their clients and prospects
through the crisis with a communication plan and a go-forward plan and
investment strategies. Do you have a go-forward plan for your clients and
prospects for the next 12 months? In writing?
If your competitors prospected your best clients today, what would your
clients say?
If your competitors called your best clients and asked them to join their
webinar or any of our future webinars, how would your clients respond? If
you're not delivering webinars, then your competitors will. Financial
advisors who are thinking about doing webinars, here is a guide to help
you.
Your webinar planning checklist
“No wise pilot, no matter how great his talent and experience, fails to use
his checklist.” Charlie Munger, American businessman, lawyer, investor, and
philanthropist
___ Figure out which software you are going to use. Go beyond a conference
call in the age of video. Having a video is critical to the success of your
webinar. You can use your video conferencing software for a simple webinar
with clients, or webinar software for more prospecting process.
____ Video conferencing software such as Zoom, GoToMeeting or Microsoft
teams are the most popular among financial advisors
___ Webinar software such as a zoom webinar or goto webinar allows you to
have additional prospecting features such as landing page signup, email
reminders, and email follow-up as well as branding.
___ Create invitation lists with clients, prospects, and centers of
influence and track and follow who attends and who doesn’t attend.
___ Test, test test. Do a practice webinar with your team, coach, or
mentor, and practice it over and over.
___ Speaker/Host/Co-Hosts: Decide on where the physical location, make sure
you have a solid internet connection and do an internet speed test, a nice
background, and good lighting
___ Promoting your webinar ( with compliance approval of course) through
blogs, email, website, signature line on email, social media and having
clients forward it.
___ Having your strategic partners such as centres of influence promote it
___ Have your professional PowerPoint (with compliance approval of course)
prepared with minimal words and lots of graphics, to illustrate your
message clearly. Also, have your webinar scripted (written out) so it
sounds like you have done it a hundred times. Webinars without a script
sound like an amateur show.
___ Make sure you have an HD camera and good sound and microphones for the
best quality experience. I use noise-canceling headphones and a hands-free
microphone.
___ The results come for the follow-up. Sending out value-added material as
well as an invitation to have a follow-up video call with you, or a direct
call for feedback, and to do a deeper dive into the material discussed at
the webinar. Follow up is where the results come from.
___ Cool webinar ideas always have great follow up. here are 5 sample calls
to action. 1. link to your online calendar to chat such as https://my.timetrade.com/book/JMTNJ
2. a video for them to watch https://www.youtube.com/watch?time_continue=4&v=RO2Js-7NONM&feature=emb_logo
or click here https://tinyurl.com/y9n2bz8m
3. an offer to engage them such as the Willing Wisdom Index http://tinyurl.com/yxnvxcda
4. a valuable checklist such as your go forward checklist 5. an emotionally
compelling offer to engage in a video call, such as a stress test of your
portfolio, or a fee audit or beneficiary audit. What are your emotionally
compelling offers?
Share this checklist with your team on an online call and discuss doing
webinars as part of your practice management processes for working
remotely. If you add to the list, let me know, I would love to hear from
you, as I tried to shorten it up as best I could. Best of luck working
remotely! Looking for ideas for webinars? Join me to hear what other
advisors are doing to look better than their competition.
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