Many
small business owners use WordPress, a popular content management
system (CMS). If you use WordPress, Joomla or another CMS, then you can
add the code to one theme file and have it applied sitewide. Otherwise,
contact a Web developer for help with editing your actual pages.
Step 2: Set Your Goals
Now
that you’re set up to start collecting website visitor data, you need
to specify the key actions that your prospects need to take before
making a purchase. In other words, what does a prospect need to do on
your website in order to take the next step and become a lead or sale?
In
Analytics, these are called Goals, or Conversions.
Popular
goals for small business websites include measuring quote request form
submissions, online purchases or appointments scheduled. You can set
Goals that reveal the effectiveness of complex processes such as buying
products through shopping cart systems.
In
your Analytics account, create new Goals by clicking the Admin link in
the top navigation menu. Next, click on “Goals” in the right-hand menu.
A setup wizard then appears to get you through the process. You’ll
likely have Goals that you keep indefinitely, but never stop thinking
of new Goals to better understand how visitors use your website.
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