Parent Mentors are Helping Families
Enroll Children in
Medicaid and CHIP in Communities Nationwide
The Connecting Kids to Coverage National
Campaign strives to identify opportunities where organizations can enroll and
retain children in Medicaid and the Children’s Health Insurance Program
(CHIP) and provide guidance to implement these opportunities locally.
In a number of communities, “Parent Mentors” have become an effective avenue
to assist families in obtaining health coverage. Parents Mentors are a
specialized form of community health workers. They are parents of Medicaid
and CHIP-eligible children who, through additional certified training,
leverage their own enrollment experience to assist and counsel other parents.
In the Connecting Kids to Coverage National Campaign’s most recent webinar, Parent Mentors served as the
devoted topic of discussion, led by Dr. Glenn Flores, a key advocate and one
of the leading researchers who has studied the impact and influence of Parent
Mentors.
As Chief Research Officer and Director of the Health Services Research
Institute at Connecticut Children’s Medical Center, and Professor of
Pediatrics and the Associate Chair of Research at the University of
Connecticut School of Medicine, Dr. Flores is the architect of Kids’ HELP (Health Insurance by Educating
Lots of Parents), a program he developed that trains Parent Mentors to both identify and
enroll eligible families in health coverage.
Parent Mentors educate families with uninsured children about health
insurance options and assist them with completing and submitting applications
to get these families covered. As Dr. Flores described, “These are
experienced parents who already have a child covered by Medicaid or CHIP who
received training to assist other parents with uninsured children.”
Additionally, Parent Mentors can provide guidance on identifying medical and
dental homes and community pharmacies for children, provide assistance and
referrals to successfully address social determinants of children’s health,
and act as a liaison between families and the state.
The Impact of Parent Mentors
With the Kids’ HELP Program, Dr. Flores and the Connecticut Children's Medical Center is
working to highlight research that reinforces the importance of Parent
Mentors in enrolling eligible families and children in public health
insurance programs, such as Medicaid and CHIP.
Parent Mentors are chosen through an eligibility screening process. Initial
candidates are recruited from primary care and specialty clinics, Federally
Qualified Health Centers (FQHCs), emergency departments, schools, and
community-based organizations, among many others. Before Parent Mentors can
begin working with uninsured families, they must also undergo a brief
training session. There, Parent Mentors learn about different types of
insurance programs, health coverage applications and renewals, and how to
best assist families with food, clothing, and other social determinants of
health.
As the Connecticut Children’s Medical Center’s Kids’ HELP trial program
determined, Parent Mentors have been proven to be effective partners in
identifying and enrolling eligible families in Medicaid and CHIP coverage,
and more effective than traditional Medicaid and CHIP outreach and enrollment
methods in insuring eligible, uninsured Latino and African-American children.
Visit the Connecticut Children’s Medical Center
website, and watch these engaging videos on the eligibility screening process and how Parent Mentors are trained for more
information on Kids’ HELP and Parent Mentors.
HEALTHY KIDS 2019 Outreach and
Enrollment Funding Opportunity
Organizations can apply for funding under the Connecting Kids
to Coverage HEALTHY KIDS 2019 Outreach and Enrollment Cooperative Agreement
Program, as authorized under the Helping Ensure Access for Little Ones,
Toddlers and Hopeful Youth by Keeping Insurance Delivery Stable Act of 2018.
The purpose of this program is to increase the participation of eligible,
uninsured children in Medicaid and the Children’s Health Insurance Program
(CHIP). Grants awarded under the cooperative agreement will fund outreach and
enrollment strategies aimed at educating families about the availability of
Medicaid and CHIP and directly assisting families with the application and
renewal process. This specific funding opportunity makes available $48
million in cooperative agreements to states, local governments, Indian
tribes, tribal consortium, urban Indian organizations receiving funds under
Title V of the Indian Health Care Improvement Act, federal health safety net
organizations, community-based organizations, faith-based organizations, and
schools. For more information and to apply for funding, please visit https://www.grants.gov/web/grants/view-opportunity.html?oppId=310663.
We want to hear your
success story!
Has your organization implemented Parent Mentors as a resource in
targeted outreach strategies to enroll kids and families in Medicaid and
CHIP? If so, we'd like to learn how your organization is connecting kids to
coverage! Share details with the Campaign via email at ConnectingKids@cms.hhs.gov or on
Twitter using the hashtags #Enroll365 and #KidsEnroll.
Stay Connected with the Campaign
- Share our materials widely. We have an ever-growing Outreach Tool Library
featuring resources to use in outreach and enrollment efforts, including
materials in other languages.
- Contact us. To get more involved with the Campaign, email ConnectingKids@cms.hhs.gov.
- Follow the Campaign on Twitter. Don't forget to re-tweet or share @IKNGov messages
with your network or use our #Enroll365 and/or #KidsEnroll hashtags in
your posts.
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Kids to Coverage National Campaign “Campaign
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