Yesterday, Surgeon General
Jerome Adams warned of the dangers for this week. "This is going to be our
Pearl Harbor moment, and our 9/11 moment, only it's not going to be localized,
it's going to be happening all over the country." Medical experts and
scientists have sounded the alarm because they're anticipating a surge in
deaths from COVID-19 this week.
The ominous prediction of the next several days and weeks ahead
underscores the importance of prevention versus treatment of this potentially
lethal disease. Further, it reveals how essential leadership has always been -
but, especially during this global pandemic.
As an entrepreneur and business leader, there are significant
elements from our country's collective response to this pandemic that parallel
business fundamentals. Have you also noticed?
I believe there's a triad that predicts the success or failure of any leader.
Expectations, direction, and confidence are the metrics that equate to
effective leadership. Not only must a leader embody all three, they must be the
embodiment of all three simultaneously. Let's break the components down of each
one.
Expectations are the standards and boundaries which
leaders utilize to communicate and help people effectively. Leadership without
expectations leads to chaos. Case in point, imagine how differently and
dangerously, we'd collectively be interacting with the world today, had Dr.
Adams and the members of the President's Coronavirus Task Force not
communicated their expectations of what this country needs to brace themselves
to expect this week?
Direction empowers all to navigate where we want and
need to be. As a business leader, I see the direction as the corollary to a
well-developed mission statement. Living with a sense of mindfulness enables us
to create strategy and purpose in life. Currently, our leaders' strategy for
flattening the curve with COVID is through social distancing and
self-quarantine.
Confidence (Permission) propels and empowers action. A confident
outlook generates peace of mind and the ability to tackle obstacles with an
acceptance of failure being a possible outcome. Confident people realize the
value of taking calculated risks.
For me, confidence is like a stamp of approval to do what must
be done, even while others have a contrasting vision or opinion. I empower others
when I push them out of their comfort zones. Growth is only achieved through
the discomfort of challenging our limiting beliefs.
During this challenging and unprecedented time, honestly
evaluate how you're feeling.
Are you allowing panic to overrule logic and create internal
chaos and pandemonium? How are you navigating the dissemination of COVID facts
and statistics? Does watching the news paralyze you from taking action to
protect you, your family, and your business? Or are you managing your expectations
with confidence and adapting strategies necessitated for living in this new
world of normal?
Leadership in the office is as crucial as leadership at home.
Both my staff and my family observe how I respond to them and to difficult
situations. Taking notice that I never react.
It's continuously said that "we're all in this
together." As a leader, I know that it only becomes more than a feel-good
phrase when every single person manages their expectations, heeds the direction
given, and has confidence that their actions will eradicate this disease.
During these uncertain times, exude the confidence to be
forward-thinking. The day's coming when we'll return to restaurants and cafes
and gyms and places of worship, and we'll have social gatherings again. And
when we return to the grocery stores and dry cleaners, how we respond or react
today - determines how much we'll appreciate what's currently been taken away
and what was likely always taken for granted. When tomorrow comes, I pray we
can see with eyes of wonder what we're missing most now.
Farshad Asl www.farshadasl.com
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