Guest post by Clinton Bonner, community connectivity expert,
futurist, and blogger at Everything to Everything.
Whether it’s big
players like Foursquare inking a new loyalty rewards program with Pepsi, or
niche developers like Untappd, addressing
the beer drinking vertical with a mobile application that let’s you spread the
word about the particular brew you are sipping upon, check-ins are on fire.
In the interest of
full disclosure, I work for a company with a new application called MOJO that provides free web-based check-ins.
Instead of “checking in” at a restaurant or coffee shop via a mobile
application, MOJO (and others) let you “check-in” to a particular piece of Web
content (blog post, video, photo, graphical badge), and assign points and other
rewards for an array of marketer-determined behaviors.
The
Web side of the check-in space is far more interesting to me, and maybe it
should be to you as well? Sure,
Foursquare has 5 million users at last count, but as you read this sentence
there are billions of Web users. That’s a colossal potential audience advantage
for Web check-ins.
Here’s 6 more ways Web
check-ins can benefit your brand:
My Blog is Alive!
OK, not literally, but
perhaps adding gaming elements to your blog will bring it to life. While
putting out consistent, high quality content is always going to be job number
one, gamification of that content is a powerful way to
boost engagement. And it’s a lot more than just giving out some badges. Badging
for the sake of badging is wasteful and annoying. However, utilizing a gamification platform and putting forethought behind
how your readers can earn points AND what those points actually mean to them
can be powerful.
Use tried and true
marketing tactics that generate healthy competition amongst your readers. Think
about incentives and the ways in which you’d like the masses to engage with
your content. Then apply Web Check-Ins, badging, and points to drive that engagement.
Loyalty
Though deal of the day
sites like Geeks.com are
springing up everywhere, I believe a longer view approach to loyalty can be
achieved via Web check-ins. Instead of issuing someone you have no connection
with a deal you barely break even on, why not slowly and continually reward
those who actively engage your brand on the social web? Via Web Check-ins, you
can incrementally reward your best social advocates who consistently read and
share your content.Using levels to distinguish your best
advocates and delivering hyper-specific discounts, coupons, and relevant
offerings to the elite social sharers within your flock is a really smart way
to cement that brand “luv”.
Tie Video to Written Content
If your brand is
actively creating and publishing video content then you should be engaging Web
check-ins to drive more views. At MOJO, we’re using an “Easter Egg” style
secret code check-in within the video itself to ensure folks are engaging with
the videos. You can go through your library of past
video content, and annotate your videos with a “secret code” and the re-release
them as part of the overall gamification program.
Of course any new
videos you produce should carry an “Easter Egg” as well. As a suggestion, place
the “secret” code 3/4 or more through the video.
A New Revenue Model
Imagine the apparel
and sneaker brand New Balance having the ability to drop custom badges into the
top 30 blogs that cover wellness, running, and fitness. Take it a step further
and think about what happens when you, as a reader of one of these blogs,
receives a 10% discount New Balance badge and you’re informed (right inside the
badge itself) that if you LIKE New Balance on Facebook, the discount automatically
doubles to 20%. This is a targeted, relevant, contextually appropriate
promotional platform for brands, and a revenue sharing opportunity for
publishers.
Link Link Link
It’s nice when
bloggers or brands team up and run similar content across several sites. It’s
fantastic for those who have the smaller audience of course, but there are big
benefits (from an SEO and fresh eyeballs perspective) for all involved.
Remember when Jay Baer (our C&C Overlord) recently participated in a 20+
blogger “Brand Haiku“? It was fun, comments were through the
roof and I personally skipped around like a monkey-boy to a few other blogs
I’ve never visited before. Lots of mutual wins in a program like that.
But, checking-In to
the individual posts and getting prime sponsors to fork over some neat
incentives for bouncing around the Internet could have made the impact even
larger.
Drive the Social Actions You Covet
I mentioned above New
Balance issuing a specific discount badge that auto nudges you to LIKE them on
Facebook to receive a steeper discount. Tying strategic incentives to
the social actions you desire can drive specific fan behavior such
as Tweets with specific #hashtag use, Follows and Listing on Twitter, Likes
& Shares on Facebook, blog comments and more.
People checking-in to
your content is the beginning, driving secondary and tertiary actions that help
your brand grow is where this gets powerful. Are you “buying” behaviors?
Perhaps. But it’s no different (and definitely more effective) than buying
those same behaviors with closed-loop contests and promotions than have no
gaming elements or life span.
At MOJO we’re working
on some of the above (and most of it already exists), ironing out some
functionality and continually thinking about how gamification can be applied in
new ways to drive what brands are after. Keep in mind if you are going to apply
check-ins to your digital content, take the time it deserves and develop a
plan. Design custom badges (it’s easy), understand the actions you are
attempting to solicit, put the right incentives in place and above all else,
continue producing amazing content – as that is both the vehicle and the fuel
that will accelerate your brand.
This comment has been removed by the author.
ReplyDeleteThis comment has been removed by a blog administrator.
ReplyDelete