On the Record

"We've observed some employers finding it difficult to pass on more of the cost of care to their employees, or members delaying care, as they may not be able to afford the upfront out-of-pocket costs."

— Tiffany Albert, president and CEO of Blue Care Network of Michigan, talked with AIS's Health Plan Weekly about challenges Blue Cross and Blue Shield affiliates are facing in the 2019 landscape, particularly the affordability of care for members, and why many Blues plans are investing in value-based care programs.