RIC Resources for
Culturally and Linguistically Competent Long-term Services and Supports
(LTSS)
LTSS are a vital part of care for many dually eligible
beneficiaries. LTSS include nursing facility services, adult day programs,
home care, and personal care services. Individuals from minority groups
often experience disparities in access, quality, and outcomes in LTSS. To
help address these disparities, providers and plans may look for ways to
meet the cultural and linguistic needs, values, and preferences of diverse individuals.
Resources for Integrated Care (RIC) invites you to explore the
resources linked below that contain promising practices relevant to a wide
variety of LTSS settings, and case studies demonstrating these practices in
action.
This webinar describes strategies plans and providers can use
to identify LTSS preferences, values, and needs of members from diverse
cultural backgrounds. It addresses effective approaches for providing LTSS
and training the LTSS workforce.
This spotlight describes culturally competent LTSS programs at
Keiro Northwest, including assisted living and skilled nursing facilities,
and home care and adult day programs. It highlights how they incorporate
architecture, décor, food, activities, and community connections to meet
participants’ needs and preferences.
This resource compendium is intended for providers and health
plans interested in enhancing capacity to provide and coordinate culturally
competent LTSS. Resources include reports, guides, tools, and trainings
applicable to a range of settings.
More than one million older adults self-identify as LGBT.
Providers may not always know how to best support LGBT individuals in ways
that meet their needs and preferences. This compendium offers resources to
providers interested in enhancing their capacity to provide culturally
competent LTSS for LGBT individuals.
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