January
22, 2020
Addition increases scope of
on-demand medical care after 2019 launch in Dallas area
DENVER
— DispatchHealth,
a provider of tech-enabled in-home health care, today announced an expanded
collaboration with Texas Health
Resources, a large nonprofit health system in North
Texas. The expansion enables on-demand medical care for Fort Worth residents in
the comfort of their home, helps reduce unnecessary visits to the emergency
room and improves access to care, especially for patients with limited
transportation options. The expansion comes one year after a successful launch
of the service in the Dallas area.
Patients
in need of acute medical care can contact DispatchHealth via app, phone call or website, to have a medical team
arrive at their house, senior living facility or place of need, usually in less
than two hours. Texas Health Physicians Group providers will also refer
patients who may benefit from the service, which in turn improves patient satisfaction
and clinical outcomes.
The
medical team is comprised of a physician assistant or nurse practitioner and a
medical technician. DispatchHealth can treat a wide range of acute illnesses
and injuries, including fall injuries, dehydration, cuts requiring sutures and
other common ailments. The medical teams can also perform a variety of advanced
tests and treatments, ranging from blood tests, a 12-lead EKG, IV fluids and
more.
“This
mobile medical care service provides our patients with easy access to quality
medical care in the most convenient setting possible,” said Winjie Miao, senior
executive vice president and chief experience officer at Texas Health
Resources. “Our patients and their families are especially happy with this
affordable option as it prevents unnecessary travel to and from an outpatient
center or hospital emergency room.”
This
collaboration will continue to benefit the senior population and those with
chronic illnesses who may face hurdles in accessing health care, often due to
lack of transportation. A visit from DispatchHealth provides early intervention
and helps aging adults avoid hospital admission.
While
DispatchHealth is not a substitute for emergency care for life-threatening
injuries and illnesses, it does prevent unnecessary and costly ER trips.
Since initially launching in early 2019, DispatchHealth and Texas Health have
conducted 3,584 visits, helping patients reduce medical costs.
“We want
to make quality medical care as accessible as possible but also affordable and
centered around the needs of the patient,” said Dr. Mark Prather, CEO of
DispatchHealth. “In our continued collaboration with Texas Health Resources,
we’re able to expand access to convenient care that’s an economical option for
residents in the Dallas and Fort Worth regions.”
For
continuity of care, DispatchHealth provides a detailed report to each primary
care physician, senior living community or home health agency, in addition to
electronically sending prescriptions to a patient’s pharmacy if needed. Medical
teams are available between 8 a.m. and 10 p.m., seven days a week, including
holidays.
About
DispatchHealth
DispatchHealth has redefined health care delivery to offer on-demand acute care and advanced medical care for people of all ages in the comfort of their own home. DispatchHealth's emergency trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits, as well as hospital stays and readmissions. A visit with DispatchHealth typically costs 80-90 percent less than the average emergency room visit. Acute care medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via app, online or a quick phone call. Advanced Care and Extended Care patients must be referred by a health care professional. DispatchHealth is partnered with most major insurance companies. For more information, visit DispatchHealth.com.
DispatchHealth has redefined health care delivery to offer on-demand acute care and advanced medical care for people of all ages in the comfort of their own home. DispatchHealth's emergency trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits, as well as hospital stays and readmissions. A visit with DispatchHealth typically costs 80-90 percent less than the average emergency room visit. Acute care medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via app, online or a quick phone call. Advanced Care and Extended Care patients must be referred by a health care professional. DispatchHealth is partnered with most major insurance companies. For more information, visit DispatchHealth.com.
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