Thursday, January 30, 2020

Using best practices to develop arbitration program


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Using best practices to develop arbitration program

To get ready for the state’s new dispute resolution process for out-of-network health insurance claims, TDI studied other states, engaged an arbitration expert, launched an online portal, and scheduled stakeholder meetings and updates.
It’s an approach the agency has used frequently over the past two years – review best practices, modernize technology and processes, and communicate in plain language. Learn more.
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