The Social Security
Administration (SSA) has just released a new online tool
that applicants and individuals assisting applicants
can use to request an appointment to apply for SSI
benefits. This request creates a protective filing
date – which is used to determine when an individual can
start receiving SSI benefits – as long as the SSI
application is submitted within 60 days.
An individual only needs to provide basic information to
make the online request. After the individual submits the
request, SSA will schedule an appointment to apply for
benefits, which will take place over the phone, and let the
individual know of the appointment date within 14 business
days. "Priority life circumstances” – such as
homelessness, a terminal illness, or recent release from
incarceration – can be indicated in the application. If one
of these priority life circumstances is indicated in the
application, an SSA employee will attempt to contact the
applicant by phone within three business days to either
apply for SSI benefits then or to schedule an appointment
to apply.
More detailed policy guidance about the online tool can be
found in EM-22015.
Additional resources from the National
Center on Law and Elder Rights (NCLER):
Upcoming Information Sessions:
On April 1 and April 4, SSA is hosting
presentations for advocates who would like to hear more
about the expanded reopening of SSA field offices for
in-person service. They will also provide an update on
their new Electronic Protective Filing Tool and their
People Facing Barriers Initiative. There will be two
separate Microsoft Teams presentations. Please use the
information below to join either session.
Friday, April 1, 2022, 2:00 PM ET
Microsoft Teams meeting
Join on
your computer or mobile app
Or call in (audio only)
+1 443-840-7262
Phone Conference ID: 436 453 904#
Open Caption URL
Monday, April 4, 2022, 3:00 PM ET
Microsoft Teams meeting
Join on
your computer or mobile app
Or call in (audio only)
+1 443-840-7262
Phone Conference ID: 603 506 007#
Open Captions URL
Funded by ACL and administered by Justice in Aging, NCLER
provides the legal services field and aging and disability
communities with tools and resources to serve older adults
with the greatest economic and social needs.
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