TDI issues
guidance on claims handling, grace periods
The
Texas Department of Insurance (TDI) has issued a bulletin to help consumers
and the insurance industry during the COVID-19 outbreak.
- TDI expects all insurers to work with
policyholders who may experience financial hardships due to the
COVID-19 outbreak. TDI encourages insurers to use grace periods
for payments, temporary suspension of premium payments, payment
plans, and other actions to allow continuing insurance coverage as
appropriate.
- TDI is extending claims-handling deadlines by
15 days to help insurers respond to the outbreak.
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