New Medicare Card
Mailing Update – Wave 4 Begins, Wave 2 Ends
CMS started mailing new Medicare cards to people with
Medicare who live in Wave 4 states: Connecticut, Maine, Massachusetts,
New Hampshire, New Jersey, New York, Rhode Island, and Vermont. We
continue to mail new cards to people who live in Wave 3 states, as well
as nationwide to people who are new to Medicare.
We finished mailing cards to people with Medicare who live
in Wave 1 and Wave 2 states and territories (Alaska, American Samoa,
California, Delaware, District of Columbia, Guam, Hawaii, Maryland, Northern
Mariana Islands, Pennsylvania, Oregon, Virginia, and West Virginia). If
someone with Medicare says they did not get a card, print and give them
the “Still Waiting for Your New Card?” handout (in English or Spanish) or instruct them to:
- Sign into MyMedicare.gov to see if we mailed
their card. If so, they can print an official card. They need to
create an account if they do not already have one
- Call 1-800-MEDICARE (1-800-633-4227). There might
be something that needs to be corrected, such as updating their
mailing address.
To ensure that people with Medicare continue to get care,
health care providers and suppliers can use either the former Social
Security number-based Health Insurance Claim Number or the new
alpha-numeric Medicare Beneficiary Identifier (MBI) for all Medicare
transactions through December 31, 2019.
Check the mailing strategy as the mailings
progress. Continue to direct people with Medicare to Medicare.gov/NewCard for information
about the mailings and to sign up to get email about the status of card
mailings in their state.
We are committed to mailing new cards to all people with
Medicare by April 2019.
Information on the transition to the new MBI:
The
Medicare Learning Network®, MLN Connects®, and MLN Matters®
are registered
trademarks of the U.S. Department of Health and Human Services
(HHS).
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