Thursday, October 25, 2018

Mount Carmel brings Google-backed health insurer to Columbus


By Carrie Ghose  – Staff reporter, Columbus Business First
Oct 25, 2018, 11:51am EDT Updated 2 hours ago
Google-backed, technology-driven insurer Oscar Health will offer individual plans in Central Ohio for 2019 with Mount Carmel Health System as its sole network of hospitals and physicians.
Columbus is one of six new markets in 2019, bringing the New York City-based insurer to 14 major metropolitan areas in nine states. Oscar has been selling co-branded plans with the Cleveland Clinic this year.
“Oscar has a tremendous consumer engagement tool,” said Dr. Richard Streck, Mount Carmel’s chief clinical operations officer. “It’s a way to leverage technology to make sure patients get the right care in the right setting at the right time.”
In each new market, the company looks for a health system that embraces technology and emphasizes population health, said Kyle Estep, Oscar's market leader in Ohio and other inland states. He did not say whether the company talked with other Central Ohio health systems.
“They (Mount Carmel) share a consumer-focused vision like we do,” Estep said. “Hopefully we can exceed expectations of what a health insurance company can be.”
CEO Mario Schlosser and venture capitalist Josh Kushner founded Oscar in 2012 to create digital-first, data-driven health plans for the federal health insurance exchange under the Affordable Care Act. Today it's believed to be valued at $3 billion, according to Bloombergafter a $375 million investment this summerfrom Google parent Alphabet Inc. to speed expansion into new markets.
Narrow networks – Estep prefers the term “curated” – have become more common under the ACA, he said, because they allow lower premiums, and that’s the top priority for individuals shopping for insurance.
Oscar sold $42 million in premiums in the state the first six months of 2018, its first year in five northeast Ohio counties, according to filings with the Ohio Department of Insurance. Startup insurers typically expect losses in their first years, but Oscar has a $1.8 million underwriting gain in Ohio through the first half of the year.
“With Oscar, we developed a formula that worked,” Estep said.
For a sense of scale: Anthem Blue Cross and Blue Shield in Ohio had $1.3 billion in health insurance premiums statewide in that period, which doesn't include its Medicare Advantage plans and other lines of business. Anthem is re-entering the ACA exchange in Ohio for 2019 after sitting this year out. Its plans also used Mount Carmel as sole provider.
There are nearly 40,000 enrollees in exchange plans this year in Franklin, Delaware, Licking and Fairfield counties, where Oscar will be selling policies, according to the federal Centers for Medicare and Medicaid Services.
Startup insurers haven't fared well in Ohio: Both a pre-Obamacare physician-founded company and a nonprofit co-op created under the ACA folded.
In the first years of Obamacare, insurers struggled with figuring out an entirely new market, Estep said, but Oscar has achieved stability.
Oscar has requested premium increases ranging from 3 percent to 23 percent for its different Cleveland plan designs, according to federal filings.
The parent, legally named Mulberry Health Inc., is licensed as Oscar Insurance Corp. of Ohio for the Cleveland plans.
The Cleveland Clinic/Oscar co-branded plans are a unique model, Estep said. Mount Carmel is not co-branding, and Oscar is licensing a separate subsidiary in the state, Oscar Buckeye State Insurance Corp. (We'll see whether Ohio State University comes after it for trademark infringement.)
Columbus already is a hotbed for VC-backed digital insurers: Root Insurance for auto, valued at $1 billion, and Beam Dental for employer-sponsored dental coverage.
Before Oscar, Estep was a consultant to the industry, and saw insurers routinely struggle with getting patients to stay engaged with wellness programs. They’d send mailers.
Members communicate with Oscar via its app – for example they’re paid $1 for meeting footstep goals – which offers 24/7 telemedicine service and has a “concierge” service available by message or phone that helps find a regular doctor or explain benefits. Better coordination of care keeps claims down, the company says.
“With relatively minor types of illnesses, those can be handled (via messaging) just over the app,” Streck said. “There is a tremendous ability for members to assess and rate the interactions they’re having with their provider, … not only on the technical quality of care, but also on the relationship.”
After a few years in a market, Oscar might introduce employer health plans for businesses with fewer than 100 employees. It's also exploring Medicare Advantage.
Mount Carmel owns MediGold, a Medicare Advantage plan, but Estep said any decisions on Medicare are several years off.

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