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TDI to issue call to identify rules that need updating Best practices, strong consumer protection, modernization, user-friendly processes, clear communication – these are the goals of improvements happening across every program at the Texas Department of Insurance. As part of that focus, Insurance Commissioner Kent Sullivan will be issuing a call later this year to identify specific agency rules that need to be updated or changed. “We want people to comply with the law,” Sullivan said. “To facilitate that, you have to make sure your rules and processes are user-friendly. We’ll be asking interested stakeholders to identify any rules that make compliance unreasonably difficult or that they find to be ambiguous, out of date, or inconsistent with statute.” TDI staff are working on a structured process and timeline to collect, review, and prioritize suggestions about specific rules that need to be modernized or changed. Details about the process will be provided later this year. Read more