Thursday, January 23, 2020

CMS will consolidate its eight consumer-facing tools


MARIA CASTELLUCCI  January 23, 2020
The CMS announced Thursday that the eight online tools designed for Medicare beneficiaries and their caregivers to make healthcare choices will be combined later this year.
The agency said the changes will allow users to have a "streamlined experience" on Medicare.gov.
Right now, patients and families must use different interfaces on the Medicare website based on the care setting they are interested in. The CMS has the option, called Compare tools, for hospitals, nursing homes, home health, dialysis centers, long-term care hospitals, inpatient rehabilitation, physicians and hospice groups.
The tools allow patients to look up organizations or physicians and their respective quality data.
The CMS said the independent functionality of each Compare tool "makes them difficult and challenging to navigate." Additionally, some of the tools look different from others. The CMS said the changes will offer more consistency in terms of "look and feel."
The agency will be reaching out to stakeholders in the coming weeks to get their feedback on the changes to the website before it launches. Stakeholders include patients and providers. The CMS said it will continue to make changes before and after the launch "as part of our iterative improvement process."
In addition to the changes to Medicare.gov, the CMS announced it's working on developing a new online portal to access CMS data. According to the agency, the new interface will have "intuitive search features to allow users to easily search and download CMS's publicly reported data, better serving stakeholders who use the interactive and downloadable datasets."
The new interface will be on CMS.gov.

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