To get started, follow
these 3 simple steps...
Step 1: Find the
Choke Point
The first step is to
find the choke point in your sales funnel. Every sales funnel has an
area where prospects are getting stuck or are exiting before making a
purchase. It might be on the very first page, the page to request a
demo or to schedule a call, or some other page that may not even be on
your radar.
To find the choke
point, you must first create a flow chart that lists every single step
in your sales funnel. This is real work, but trust me, it's worth it.
Until you can visually see all the steps, then you'll struggle to
optimize your conversion rates.
Next, you must measure
the conversion rates from one step to the next to see how each step is
performing. After going through this exercise the choke point will
likely be obvious. It's the step where you're getting the biggest
drop-off.
Congratulations, identifying
the choke point is the hardest part, but it obviously doesn't improve
your conversion rates until you take action.
So let's move quickly
to step 2...
Step 2: Fix
Incongruent Copy
One of the most common
mistakes I see in sales funnels is having incongruent copy on the
pages. For example, your sales page might mention free shipping, but
then there's no mention of free shipping anywhere else as you move down
the sales funnel.
Or, your webpage design
may change from green to black after clicking to another page. That
might not sound like a big deal, but remember that all prospects online
are extremely skeptical. If there's any hint that your offer or company
is not legit, then prospects will quickly leave to find another
business.
So review every step in
your sales funnel to ensure you're presenting a consistent message with
a consistent look and feel.
Then move on to step
3...
Step 3: Simplify
Your Webpages
At this point, you
should have a congruent message throughout the sales funnel, which is
important, but it's not enough.
Many webpages are
simply too complicated for the average prospect visiting your website.
Keep in mind that you probably use your website every single day and
you know exactly where to click to get where you need to go.
However, most prospects
are using your website for the first time!
That means you need to
make your website extremely easy to use with a clean and simple layout,
and intuitive, clearly labeled navigation.
In addition to
simplifying your webpages, consider removing unnecessary pages in your
sales funnel. There's no easier way to fix a chokepoint than to simply
remove that step in the funnel. :)
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