Monday, January 31, 2022

How Much Does a Small Business Website Cost?

Whether you have a new business and you’re building a website from scratch or you’re just due for an update, you’ve landed here because you’re wondering how much it costs to build a small business website. You want answers! And we’ve got them! Well, kind of—there are a lot of factors in determining how much a small business website costs, so while we can’t give you an exact price to expect, we can help you understand what you’ll need to consider.

 

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How Much Does it Cost to Build a Website for a Small Business?

We’re not going to bury the lede here: it can cost under $1K to build a website, or it can cost over $20K. That’s a sizable price range, and the cost you’ll end up paying depends on the size of your site, the features you want or need, the complexity of your needs, and whether you DIY it or hire a professional web design team.

Factors That Determine Website Cost

Let’s dig into the reasons for the large range of prices for website design. Here are the factors at play:

Domain Name

If you are lucky, you’ll type your business name into GoDaddy or Namecheap, add “.com” to the end, and purchase your domain name for a few bucks. Easy!

Unfortunately, good domain names are getting harder and harder to come by. Sometimes it’s simply because someone else shares your business name. Other times, some squatters snatch up promising domains and lie in wait until someone like you needs one—and then they expect you to pay through the nose for it.

If this happens to you, you’ll have a few potential options:

  • You could use a different top-level domain. While your options were once .com, .net, or .org, today there are top-level domains (TLDs) for just about everything: .guitars! .biz! .bike! .ooo! The upside of this is that you can (probably) use your business name in the domain without any alterations, but the downsides are that people are less likely to remember your domain and that search engines favor traditional TLDs over these newer ones.
  • You could tweak how you write your business name. Add a hyphen, put “the” in front of your business name, add your location after your name—there are some small changes you can make that could give you the ability to get that coveted .com even if your first choice is taken.
  • You could pay up. It might be hundreds or even thousands of dollars to get the domain you want, but it can be worth it. Most people will type in yourbusinessname.com when looking for your website. If you have to explain that there’s a hyphen in there, or that it’s theyourname.com, or that it’s actually yourname.inc instead of .com, you’re going to kick yourself for not getting the domain you wanted.

Website Hosting

A lot of small businesses simply go with the cheapest host they can find—or the one they know from advertising. This works out just fine for many business owners!

Still, there are reasons to invest in a better hosting service. Inexpensive hosts tend to have poorer performance and lackluster customer service. (You know what they say: you get what you pay for.) Most of the time, people have no problems with their hosting until they do, and then they want to pull their hair out trying to get the answers they need.

Setting aside the different hosting providers, you have a few different hosting options to consider:

  • Shared hosting is the least expensive option because you’ll be sharing a server with other websites. This is the best choice for a small website that doesn’t require a lot of resources.
  • A virtual private server, or VPS, is an upgrade from shared hosting; you’ll still be sharing a server, but you’ll have dedicated space on it.
  • Dedicated hosting, or your very own server. These are typically only needed for very high-traffic websites.
  • Managed hosting, is a hosting option that has the host take care of your hardware, software, updates, and maintenance. We recommend this for small businesses that want to be more hands-off with the backend of their websites and would rather have their host resolve any unexpected problems that come up.

We generally recommend managed hosting for businesses that are looking to rely on their website for leads or sales. It’s more reliable than shared hosting, but not as expensive as dedicated hosting.

SSL Certificate

SSL certificates have gone from being an option to a must. Short for secure sockets layer, SSL certificates protect sensitive data from your users. If you don’t have an SSL certificate, most browsers will issue a warning to users steering them away from your website. (Not having an SSL certificate isn’t good for your SEO either!)

Some hosting companies include SSL certificates as part of their hosting packages (most good managed hosting companies include a free SSL certificate), but in other cases, you may need to purchase one. The average cost is around $60 per year.

Design

Everything we’ve discussed up until this point is small potatoes compared to design. This is what will make or break your budget. It’s also what can make or break your business.

Poor design can leave visitors feeling skeptical about your business and can even impact your search rankings. In contrast, a well-designed website can help you soar above the competition, make Google rank you at the top of the SERPs, and convert visitors into customers.

For most small businesses, coming in somewhere in the middle of the road is best. You don’t want to go with the lowest cost option, which will probably involve outsourcing all the work overseas and fitting your website into some premade theme with a poorly done logo, but you also don’t need to pay a fortune for the developer who custom codes everything and works with a graphic designer who draws your logo by hand.

At a minimum, you’ll need your designer to create a homepage, templates for your product or service pages, and a contact page. From here, you may want to add more pages and options and naturally, your costs will go up, too. Remember that you can always add more later, so there’s no need to get in over your head—take care of the basics first, then add more as your budget allows.

Number of Pages

Related to the previous point, the number of pages will impact your costs as well. An e-commerce website that needs 200 pages will cost more than a site for an accountant who simply needs 4 different service pages.

If, as mentioned above, you have a template built for your product and service pages rather than having them all built out by your developer, you can save yourself a lot of money.

Functionality

If you’re building your website on WordPress, you can add a lot of functionalities by using simple, free plugins. If you’re not on WordPress, or you want to do something that doesn’t have a free plugin (or that requires several different plugins working together), it will add to the cost of your website—and sometimes significantly. Things like subscriptions, secure online payments, or digital product sales all require more of an investment.

Content Management System

The most common content management system (CMS) for small businesses is WordPress. This is great news for you because WordPress is free. (Hooray!) But unless you use a free WordPress theme, or template, you’ll need to pay a licensing fee for it. And if you don’t use WordPress, or if you use a custom CMS, you can expect to pay a lot more.

DIY vs. Professional Web Design

You’ve heard the ads on your favorite podcast—it’s easy to create a small business website with [insert name of trendy website builder]. If your favorite wacky podcast host built his website without any help, surely you can too, right? Ads never exaggerate or lie, right?

Here’s where we’re going to surprise you: you can definitely build a nice-looking website without professional help. (Can you believe we’re telling you this? We sell website design services!) And these options can be easy if you have some baseline knowledge about how the internet works.

That said, DIY is a smaller financial investment, but it is a bigger time investment—time spent learning, building, and maintaining your website. If you have more money than time, then it makes sense to hire a professional web designer. If you’re short on both, then read on to help you make a decision.

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