There is one
universal, undeniable and crucial-to-know truth in sales...
Pipeline
will always be KING/QUEEN
It's the most
important thing in sales, that's what we're trying to say here!
One of the main
reasons sales reps miss target is because they haven't built enough
pipeline.
If you look back at
when you've missed target, how many times would you have actually hit
target if you had generated a few more opportunities?
Sales pipelines
work like this...
Let's say you have
to make 5 sales to hit your sales target. You need to prospect and build
a pipeline of opportunities that you work to close at least 5 to hit
target.
The
problem is it's not that simple!
Here are some of
the common mistakes that salespeople often make with their pipeline:
1) They
don't find ENOUGH opportunities to hit target
A lot of sales reps
don't generate enough opportunities each month to hit target...
Let's say you need
5 sales to hit target as we mentioned above. Unfortunately, a common trap
that salespeople fall into is only building a pipeline of 5
opportunities. The reality is if you build a pipeline of 5 opportunities,
not all 5 opportunities will close. Which is why a lot of salespeople end
up not hitting target.
The key is to
understand your close ratio.
If you close 50% of
your pipeline, you'll need 50% more to hit target. So to hit 5 sales,
you'll need at least 10 opportunities in your pipeline to hit target. If
you close 25% of your pipeline you'll need at least 20 opportunities to
be able to hit target.
2) They live
in pipeline DENIAL
Far too many
salespeople refuse to accept the reality about their pipeline...
They'll always tell
their sales managers that their sales pipeline is amazing, but in reality
it's not. Unfortunately whilst this attitude will keep their sales
managers off their back, it rarely results in the salesperson hitting
target and often results in the salesperson struggling in the long run.
Pipeline honesty
is key to sales success.
If an opportunity
has gone cold, if they're not responding to you, if you haven't fully
qualified them, anything that makes the opportunity questionable, take it
out of your pipeline. Leaving it there will only cause problems.
This is where a
good CRM is crucial, one that is designed for sales pipeline management.
We would recommend
you check out Pipedrive,
it's the CRM built BY salespeople FOR salespeople and has one of the best
(if not THE best) pipeline management designs.
Pipedrive is
a world leading CRM for user reviews, customer satisfaction and ease of
use. You can check it
out for yourself or for your sales team right here. (They
have one of the best pipeline management setups out of all CRM's making
it so much easier to manage sales pipelines for salespeople and sales
managers) If you follow any of the links
in this newsletter you'll get an extended 30-day free trial, and if you
like it you'll also get 20% discount on your first year.
3) The
celebrate the OPPORTUNITY over the sale
Some salespeople
make the mistake of celebrating the opportunity before it becomes a
sale...
We've encountered
many sales professionals who make SO MUCH noise when they generate a
sales opportunity.
Now don't get us
wrong, we're all for celebrating in sales, at every stage of the process.
The problem is, to a lot of sales reps, that's the peak. They celebrate
the opportunity so much they no longer have the drive to do all the work
required to close the sale, and what often happens is the opportunity
goes cold.
Pipeline is king,
but closed deals are life.
Build your pipeline
up with more than enough opportunities, and then make sure you put in the
hard work to close as many of them as you can. It's ok to celebrate
creating a new and exciting sales opportunity, but true success comes the
moment the deal is signed (and when the customer is happy!).
4) They STOP
prospecting when they've got "enough" opportunities
Some salespeople
spend ages building their pipeline or they run out of leads, and then
stop...
Now we know it's
hard work building pipeline, it's exhausting!
All the efforts
required to make loads of calls, send loads of emails, send loads of
LinkedIn messages along with everything else, it is draining. So when you
do finally have enough opportunities, it's easy to want to just focus on
converting those. The problem is, each time one closes, your pipeline
shrinks.
Building
pipeline is a 24/7/365 thing.
All-day, every day,
every week, every month, every year, prospecting and building pipeline
should never stop if you work in sales.
The best sales
professionals out there are prospecting all the time and never stop,
because they know they need to keep feeding the funnel. For each sale
that you close you need to generate several more opportunities, to be
able to continue closing sales.
This is
why pipeline is KING!
No pipeline = no
sales.
It's not just
"Always Be
Closing" in sales, it's also "Always Be Prospecting".
You need to keep that pipeline full and work on adding new opportunities
all of the time. Here are our top tips:
·
Qualify, qualify,
QUALIFY
- Put as much effort into qualifying your opportunities to make your
pipeline as refined as possible. Understand their budget, their
timeframe, their urgency, their needs etc. All this information will help
your pipeline quality massively.
·
Never stop FEEDING your
pipeline - Prospect all the time, make it habit, make it a part of your
daily routine. Remember for each sale you close, you'll need at least 2-3
new opportunities to replace it (as some won't convert).
·
Be HONEST with
your sales manager and yourself - Pretending that your pipeline is great
and you'll definitely hit target will only hold you back. Be honest, if
you need help, ask for it. If you need more opportunities, focus on
prospecting. If you need help closing, ask for it.
·
Celebrate your
opportunities AND
your sales - Creating a new sales opportunity is an
achievement, be proud of that! But also remember that's only part of the
process, you need to then work on closing the deal to really win.
What
would tips would you give for salespeople when it comes to building and
managing their pipeline? Add them in the comments, you might just help
someone!
We hope you've
enjoyed this newsletter!
This article is
supported by Pipedrive,
one of the world's best CRM's used by over 100,000+ companies in 179
countries. You can try it
for free right here. The best sales managers
choose Pipedrive because it is DESIGNED for sales teams and has been
voted the easiest to use CRM.
They normally offer
14-day free trial but if you follow one of our links in this newsletter
you'll be able to get an extended 30-day free trial and as a
bonus, if you choose to use Pipedrive after
your trial, you'll get 20% discount on your first year (that's
a pretty amazing offer if we're honest!).
If you're
potentially interested in trying Pipedrive out, we have
a few extra resources that might help:
VIDEO - The 5 best
features of Pipedrive CRM
ATICLE - 10 reasons
salespeople LOVE Pipedrive CRM
VIDEO - Import prospect
details instantly from LinkedIn using Pipedrive
ARTICLE - Why salespeople
are switching from their current CRM to Pipedrive CRM
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