"Even at a time of all this
ambitious big picture delivery system reform, sweat the small stuff, because
the stuff that often feels really small to a health plan and to CMS sometimes
is often the biggest thing in the world to your members."
— Tim Engelhardt, director of the
CMS Federal Coordinated Healthcare Office, told attendees at America's Health
Insurance Plans' National Conferences on Medicare, Medicaid and Duals
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