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Trends change. Keeping an eye on changes in the business
environment can help community-based organizations (CBOs) identify ways to
expand their businesses, modify their practices, or meet new and enhanced
outcomes for the people they serve.
In 2017, Community Options Enterprises, a subsidiary of
Community Options, a national nonprofit organization, conducted an
environmental scan that included a review of labor statistics and other
corporate and business trends. Community Options, Inc.’s mission is to
develop housing and employment supports for people with disabilities. In
their Daily Plan It program, they create employment and networking
opportunities for people with disabilities and equip professional, remote
workers with the facilities and services they need. The program offers a
full service office, conference, and copy center with flexible packages for
business while giving people with disabilities job experience working in
office settings.
They found that of the days they worked, 38% of people in
management, business, financial and other professional occupations did some
or all their work from home. The trend for more businesses and industries
to use remote workers inspired Community Options Enterprises to develop a
business model that meets the needs of changing corporate practices while
fulfilling their organizational mission to develop and operate
entrepreneurial businesses that successfully integrate people with
disabilities into the workforce.
Dina Casalaspro, Managing Director of Community Options
Enterprises, Inc. will describe the research that lead their organization
to develop a creative and self-sustaining business model with a hybrid
payer structure, where customer purchased services and office rentals
support the cost of operations.
Learning objectives:
- Understand the components
of an environmental scan;
- Understand how to adapt
current expertise to fill a need; and
- Understand how to intersect
business goals with client outcomes.
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Learn more about the HCBS Business
Acumen Center. This effort is led by NASUAD in partnership with
national organizations and funded through a grant from the Administration
for Community Living.
Learn more about ACL's
Business Acumen Initiative to help states
and community-based organizations build networks and respond to
delivery system changes, including technical assistance, building business
capacity for successful contracting with integrated care entities,
and developing pathways to sustainability.
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