By Staff Published: Jul.
3, 2020 at 3:32 PM CDT|Updated: Jul. 3, 2020 at 5:52 PM CDT
WACO, Texas (KWTX) - Examination Management
Services, Inc., or EMSI, closed its call center unexpectedly Friday
in Waco, leaving hundreds jobless.
The call center at 8300 Central Park Drive employed about
800, according to Greater Waco Chamber of Commerce data.
The Irving-based company blamed the closing on the new
coronavirus outbreak.
“COVID-19 has disrupted families, communities and businesses
in our country and around the world,” the company said on its website.
“EMSI has become a casualty of these unprecedented times, as
the pandemic has severely depressed service volumes. As a result all company
operations ceased on Friday, July 3, 2020.”
Employees who were off Friday for the long Independence Day
weekend learned of the closing through emails that advised them Thursday was
their last day of employment.
“Final payroll amounts will be processed as soon as
administratively possible,” the email said.
Information about picking up personal belongings “will be
forthcoming,” the email said.
The company has about 5,000 employees across all of its
locations and annual revenue of more than $180 million, according to a Dun
& Bradstreet profile.
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