Older consumers' application activity has been continuing to
fall.
U.S. life insurers’ efforts to improve digital
sales processes may be starting to lead to increased sales of individual life
insurance to young consumers.
Consumers under the age of 45 continued to
post stronger application activity numbers in June than consumers in the other
two age groups MIB Group Inc. tracks, for the fifth straight month.
Here are the MIB activity numbers for each age
group for June:
·
Ages 0-44: Up
3.7%
·
Ages 45-59: Up
1.3%
·
Ages 60 and older: Down
5.5%
MIB is a Braintree, Massachusetts-based
organization that helps life insurers some of the information used in life and
health insurance underwriting. MIB analysts create MIB’s life insurance
application activity index by using MIB database search statistics.
Resources
MIB’s overall life application activity index
was 1.2% higher this past June than in June 2019.
That was down from a 5.2% year-over-year
increase for May.
Activity for the first half of the
year was up 1.5% from the activity level for the first half of 2019.
The COVID-19 Effect
Many life insurers and underwriting exam firms
shifted to work-at-home mode in mid-March, because of concerns about the
COVID-19 outbreak.
Many life insurers have tried to shift to more
use of digital application submission and processing systems, and some have
made more use of automated or semi-automated underwriting procedures.
Some life insurers have tightened underwriting
standards for applicants believed to be at relatively high risk of contracting
the virus that causes COVID-19.
The Other Two Age
Groups
Perhaps as a result of the underwriting
procedure and rule changes, application activity levels for consumers in the
45-59 and 60-and-older age groups have followed different paths.
In January and February, the MIB activity
index for consumers ages 60 and older looked the strongest. Application
activity was up 3.4% for that age group in January, and up 6.4% in February.
Starting in March, when the COVID-19 changes
swept in, application activity for consumers ages 60 and older has been down
every month. In April, for example, activity for consumers ages 60 and older
was 9.7% lower than in April 2019.
Consumers in the middle, 45-59 age group looked
worse than any other age group in January and February: Their application
activity increased just 0.1%, year-over-year, in January, and 2.6% in February.
Since March, however, consumers in the 45-59
age group have been in the middle in terms of application activity every month.
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