Anthem
sees telehealth use spike 136x for Medicare Advantage members due to COVID-19
Fierce Healthcare
Virtual care use
among Anthem's Medicare Advantage members was 136 times greater in the early
months of the pandemic compared to pre-COVID-19 levels, a new report from the
insurer shows. Between March and May 2020, Anthem's MA members used 600,000
virtual health services, compared to 4,400 through the same period in 2019. Of
those 600,000 services, 98% were rendered in existing physician-patient
relationships, Anthem found.
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