Tuesday, September 28, 2021

An Opportunity to Deliver More Access to Black Members

New Article Linked Below:

An Opportunity to Deliver More Access to Black Members

Deft took a special look at Black seniors’ access and experience with health care and health insurance. We analyzed data from Deft’s 2021 Medicare Shopping and Switching Study and the 2020 and 2021 Medicare Member Experience studies for this analysis. 

 

Access to Care.  When analyzing the data, one trend surfaced quickly- Black seniors report less satisfaction with their access to health care than their Non-Hispanic White counterparts. This holds true even when comparing only Medicare Advantage members. Dissatisfaction is triggered by many experiences including the amount of time the doctor spends with them and access to hospitals. 

 


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