Monday, June 25, 2018

Important New Medicare Card Mailing Update – Wave 3 Begins, Wave 1 Ends


Centers for Medicare & Medicaid Services
Chicago Regional Office

Important New Medicare Card Mailing Update – Wave 3 Begins, Wave 1 Ends
We’ve started mailing new Medicare cards to people with Medicare who live in Wave 3 states: Arkansas, Illinois, Indiana, Iowa, Kansas, Minnesota, Nebraska, North Dakota, Oklahoma, South Dakota and Wisconsin. We continue to mail new cards to people who live in Wave 2 states and territories (Alaska, American Samoa, California, Guam, Hawaii, Northern Mariana Islands, Oregon), as well as nationwide to people who are new to Medicare.
At this time, we’ve finished mailing most cards to people with Medicare who live in Wave 1 states: Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia. If someone with Medicare says they didn’t get a card, you should instruct them to:
  • Sign into MyMedicare.gov to see if we mailed their card. If so, they can print an official card.
  • Call 1-800-MEDICARE (1-800-633-4227). There might be something that needs to be corrected, such as updating their mailing address.
In order to ensure no disruption in services to people with Medicare, healthcare providers and suppliers can use either the former Social Security number-based HICN or the new alpha-numeric Medicare Beneficiary Identifier (MBI) for all Medicare transactions through December 31, 2019.  
Check this website as the mailings progress. Continue to direct people with Medicare to Medicare.gov/NewCard for information about the mailings and to sign up to get email about the status of card mailings in their state. 
We’re committed to mailing new cards to all people with Medicare by April 2019.
Chicago Regional Office has sent this New Medicare Card Update. To contact the Centers for Medicare & Medicaid Services go to our contact us page.

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