July
28, 2020| By Steve Woods
Gen Re recently released the results of our
annual U.S. Individual Disability Market Survey. Overall, 2019 was not a great year from a
sales perspective; however, if you look beyond the sales numbers there were
some very positive results in certain segments of the business. The most
prominent being claims results for in force blocks of business.
The 16 company survey cohort posted an
increase of 0.7% in total in-force premium to $4.9B in 2019 and a similar
increase in total new sales to $426.3M. The results include
Non-Cancelable (Non-Can), Guaranteed Renewable (GR) and
Buy-Sell products.
Non-Can in-force premium increased slightly
(0.6%) to almost $4.1B in 2019, accounting for 85% of total in-force premium,
while GR in-force premium grew 1.9% to $664.5M. Buy-Sell in-force premium has
been trending downward since 2009 and fell a further 2.6% to $56.5M
last year.
Non-Can and Buy-Sell new sales premium grew 1.7%
and 0.4%, respectively, while new sales premium for GR declined 3.8%. Overall,
total new policies declined 5.9%. By product line, Non-Can policies fell 3.9%,
GR fell 8.7% and Buy-Sell policies were down 6.3%. Meanwhile, total in-force
policies decreased 1.1%.
Yet although the industry’s 2019 performance was
flat overall, 50% of responding companies (eight) said sales had actually
exceeded their stated 2019 goal. Of the remaining eight companies, three
reported meeting their goals.
Many companies that reported exceeding their
sales goals said that the main driver was strong Guaranteed Standard
Issue (GSI) results. So even with a flat market, most companies continue
to experience positive results. Almost 90% of the companies responding to our
survey stated their 2019 claims experience either met or exceeded
their plan.
Our survey questions brought
out some interesting background to those comments:

This year, COVID-19 has presented unique
challenges that no insurance company has dealt with in the past. We believe
that the Individual Disability market will continue to evolve and make the
appropriate decisions to address not just these unique times but to position
the market for profitable growth in the years to come. As always, Gen Re
is ready to support you in any way we can.
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