February 26, 2019 09:00
AM Eastern Standard Time
SAN
FRANCISCO--(BUSINESS WIRE)--Doctor On Demand, the nation’s leading virtual care provider,
today announced the launch of Synapse, a first-to-market fully-integrated
platform that allows health plans and employers nationwide to deliver primary
care coverage virtually for the first time. Synapse will integrate into health
plans’ existing networks and provide patients with improved access to full mind
and body care, inclusive of preventive health, chronic care, urgent care, and
integrated behavioral health.
“Digital
health innovations are changing our lives for the better and an innovative,
virtual care solution will help solve many of the challenges in primary care
and address the needs of patients, physicians, health plans, and employers.”
“The
launch of Synapse marks a major milestone for Doctor On Demand and the larger
telemedicine industry. We have developed the capabilities to use our national
medical practice of dedicated physicians, supported by a fully-integrated and
owned technology platform, to play a far greater role in addressing gaps in
primary care,” said Hill Ferguson, CEO of Doctor On Demand. “We are thrilled to
partner with health plans and employers to create entirely new plan designs and
targeted programs that put the patient first and provide full mind and body
care, something that isn’t available in the market.”
Research
shows that healthcare outcomes and costs in the U.S. are strongly linked to the
availability of primary care physicians and a continuum of care. Despite this,
30 percent of American adults and 45 percent of Millennials do not have a
primary care physician. Over the next decade, this will be compounded by the
expected physician shortfall of over 100,000 providers -- one third of whom are
primary care physicians. With the population aging and the prevalence of
chronic disease growing, enormous burdens on medicine, especially primary care,
are rising.
Synapse
by Doctor On Demand was designed to address these gaps in primary care, and
meet the needs of the patient. There is a patient-driven demand for continuity
of care and doctor-patient relationships within virtual care. Over 30 percent
of patients who repeat visit with Doctor On Demand request to see the same
physician. Through Synapse, Doctor On Demand can complement care for patients
who have primary care physicians (e.g. by offering high-touch chronic care
management, preventive care services, and coordinated behavioral health), and
Doctor On Demand’s physicians can also serve as primary care physicians for the
large and growing segment of Americans who lack access to primary care
services.
With
Synapse, health plans and employers will be able to link their existing
networks and services with Doctor On Demand providers, and customize which
parts of the platform they want to integrate into their larger ecosystem.
Features of this new platform include:
·
Digital Medical Home: Patients
now have one, singular patient profile that houses all of their medical
information, health records, and real-time health updates, including medical
device connectivity with Apple Healthkit and Google Fit. Patients will be in
control of their health data and able to share their profile in and out of the
Doctor On Demand network.
·
Expanded Clinical Capabilities: Doctor
On Demand offers patient-centered care on demand or by appointment, delivered
through video, voice, and messaging. Clinical capabilities are broadened to
include a full suite of services: preventive health, chronic disease
management, urgent care, integrated behavioral health, and more. Additionally,
its Clinical Care Team will expand from board-certified medical physicians and
psychiatrists, and licensed psychologists, to also include nurse practitioners,
pharmacists, dietitians and care coordinators.
·
Smart Referrals: The
platform ensures that all member referrals, lab services, imaging and
prescriptions stay in network. The platform also works existing providers and
ecosystem partners to support complete patient health.
“We’re
just starting the journey of revolutionizing healthcare and making it more
accessible to people everywhere,” said Gary Shapiro, president and CEO,
Consumer Technology Association (CTA)™. “Digital health innovations are
changing our lives for the better and an innovative, virtual care solution will
help solve many of the challenges in primary care and address the needs of
patients, physicians, health plans, and employers.”
To
learn more, visit www.doctorondemand.com/synapse.
About
Doctor On Demand
Doctor
On Demand, the nation’s leading virtual care provider, is reimagining what
healthcare looks like for today’s world. Doctor on Demand’s nationwide
healthcare platform puts the patient first by providing access to
board-certified physicians, psychiatrists, licensed psychologists and a care
coordination team via video visits, voice and messaging. Through its 5-star
rated mobile application and website, consumers can access quality care in all
50 states with an average wait time of 5 minutes, 24 hours a day, 7 days a
week.
Doctor
On Demand delivers services through employers, health plans, and directly to
consumers. While insurance isn’t required, tens of millions of Americans enjoy
covered medical and behavioral health visits, including full mind and body
services: preventive care, chronic care, urgent care, and behavioral health.
Doctor
On Demand’s mission is to improve the world’s health through compassionate care
and innovation. It is headquartered in San Francisco with offices in
Minneapolis and Washington, D.C. To access Doctor On Demand, download the app
(iTunes or Google Play) or visit www.doctorondemand.com.
Mally
Fox
SutherlandGold for Doctor On Demand
626.779.0218 doctorondemand@sutherlandgold.com
SutherlandGold for Doctor On Demand
626.779.0218 doctorondemand@sutherlandgold.com
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