Companies created their own
"citizen-saboteurs"
Why it matters: Many organizations harm their productivity by unwittingly
following an old World War II guide to sabotaging enemy organizations, with
modern equivalents including lax cybersecurity and bloated bureaucratic
processes. I suspect some of the pain points are being exacerbated by
work-from-home scenarios.
Full Story: Harvard
Business School Working Knowledge (9/21)
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