Tuesday, November 19, 2019

HCSC and Fidelis Care Launch Efforts to Boost Enrollment


While the Affordable Care Act (ACA) exchange market appears to be stabilizing, enrollment in 2019 ACA plans decreased slightly compared with 2018. And, starting in 2017, the Trump administration drastically cut ACA advertising and outreach funding.
Taken together, those events appear to have spurred some insurers to launch efforts aimed at ginning up enrollment.
For example, Health Care Service Corp. (HCSC) recently unveiled a campaign — called "Be Covered" — that will provide civic associations, schools, places of worship and community leaders with educational materials and other resources to help uninsured and underinsured people navigate the enrollment process. The insurer is also holding events aimed at educating the public about health insurance and preventive care, and offering wellness screenings, family activities and healthy food giveaways.
HCSC-owned Blue Cross and Blue Shield of Texas is taking a lead role in the campaign, as it serves a state that has the highest uninsured rate in the country.
"What we know very clearly is a lot of people — who are actually eligible for that coverage, and who could even be eligible for coverage that's significantly subsidized — don’t sign up. At the very least, we need to make sure people understand that if they're eligible, they need to sign up for it," says Paul Hain, M.D., chief medical officer and divisional senior vice president of market delivery for the Texas Blues plan.
In New York City, Centene Corp.-owned Fidelis Care is bringing its enrollment efforts to people's doorsteps. The health plan on Nov. 4 unveiled an expanded and rebranded fleet of "mobile outreach centers" as part of its StreetSide RV program.
In more than 39 locations across the New York metropolitan area and Long Island, individuals can apply for or renew coverage individual market and Medicare Advantage coverage, plus have their insurance questions answered, according to a press release from the health plan.

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