Resources for Caregivers, Apply for Veterans Innovation Partnership, Veteran Customer Experience

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Resources for Veteran Caregivers Caregivers will now be included in Veterans' health care teams, VA Secretary Wilkie announced on October 19 as part of the Inclusive Care Program. The Elizabeth Dole Foundation also offers no-cost, short-term aid from at-home care professionals to help with bathing, cooking, exercising, transportation, and companionship, among other tasks. Caregivers in every state can now apply for no-cost professional caregiver support made possible through the cooperation and donations of CareLinx, Wounded Warrior Project, AARP, and VA. LEARN MORE Virtual Events this Week Oct. 22 - Q&A w/ a WWE wrestler, VA neuropathologist, U.S. Navy Seal on Brain Health Oct. 22 - VA Benefits South Carolina Townhall Oct. 23 - Job Fair: Careers in Energy in Michigan Oct. 23 - VA Benefits New Hampshire Townhall Oct. 26 - VA Benefits Kentucky Townhall Oct. 27 - VA Benefits Townhall Oct. 27-29 - VHA Innovation Experience: Innovations in Veteran Health Care Oct. 28 - Disaster and Hazard Readiness for Military Families Oct. 28 - VA Benefits Virginia Townhall VIEW ALL EVENTS

The State of Veteran Customer Experience In 2018, Secretary Wilkie pledged that “VA is about serving Veterans. Our responsibility is to serve you well and honorably. My prime directive is customer service.” Since then, VA has continued to adopt and implement the best customer experience (CX) practices from industry leaders and innovators both inside and outside of VA. State of Veteran CX with Community and VSO Partners Secretary Wilkie shares how VA is putting Veterans in the center of everything and how state, Veteran Service Organizations, and non-profits are working with VA to make differences in Veteran lives.  LEARN MORE   WATCH Watch customer experience videos from Elizabeth Dole Foundation, Code of Support, The Independence Fund, Boulder Crest Foundation, Psych Hub, Wound Warrior Project, Goodwill Industries, ESGR, Endeavors, Spokane, WA & Miami, Ohio Community Veterans Engagement Boards, American Red Cross, TAPS, American Legion Auxiliary, Michigan Veterans Affairs, Bob Woodruff Foundation, Blue Star Families, Easter Seals Houston, Arizona BeConnected, Cohen Veterans Network, ARCHANGELS, United Through Reading, and the Texas Veterans Commission.  PARTNER VIDEOS   State of Veteran CX with Corporate Partners Deputy Secretary Pamela Powers shares VA's accomplishments of improving customer experiences in Veteran care, benefits, and services as well as the impact of VA's Veterans Experience Office, the Secretary's Center for Strategic Partnerships, and key corporate partner's like Philips, Walmart, T-Mobile, USAA, and Amazon.  LEARN MORE   WATCH   VA Call Center Resolves Community Care Billing Concerns Specially trained employees from VHA’s Office of Community Care (OCC) are available to help Veterans resolve adverse credit reporting or debt collection actions resulting from authorized VA community care claims. LEARN MORE Veterans Describe Art Therapy Apply for the State Department Veterans Innovation Partnership Veterans and transitioning Servicemembers with Masters degrees can apply for the Veterans Innovation Partnership Fellowship program before October 23, 2020. LEARN MORE Find Domestic Violence Support Resources VA's Innovative Virtual PTSD Outpatient Care VA's PTSD virtual Intensive Outpatient Program (PTSD vIOP) reaches Veterans even when in-person care is challenged. It offers Veterans four hours of group sessions per week and two to three hours of individual treatment for PTSD per week.  LEARN MORE RallyPoint: What are the Best 2020 Veterans Day Discounts? VA Podcast: Borne the Battle Air Force Veteran David Tenenbaum has always wanted to help others. He created a nonprofit for media, photography, and social media support to Veterans, and is the director of a digital platform that connects Veterans with mentors. LEARN MORE  LISTEN Cyber Tips for Virtual Doctor Visits

VAntage Point: Strengthening Women Veteran’s health in Breast Cancer Awareness Month VA Insurance celebrates 55 years of the SGLI program Veteran care gets a boost from expanded health data sharing Brain stimulation for Alzheimer’s on the horizon? Breast Cancer Awareness Month: “Fight Pretty with a Wig” Inclusive care program to expand across VA Psych Hub Veteran Mental Health Resources VA News Releases: VA creates National Women Veterans Oncology System of Excellence in fight against breast cancer VA recognizes Compensated Work Therapy Vocational Rehabilitation Week Secretary Wilkie Thanks President Trump for Making “988” America’s New National Suicide Prevention Number Secretary Wilkie Applauds President Trump for Signing Suicide Prevention Bill VA’s Transition Assistance Program Participant Guide honored by marketing association VA completes secure transfer of Veteran data ahead of new electronic health record launch

Find a VA Facility near you.  FACILITY LOCATOR Not sure where to start?  VA WELCOME KIT   No Veteran Should Be Without a Place to Call Home Free Help for Homeless Veterans Dial 1-877-4AID-VET (1-877-424-3838) for 24/7 access to VA services for homeless and at-risk Veterans Homeless Veteran Chat Confidential, 24/7 online support for homeless Veterans and friends https://www.va.gov/homeless for more information Are You a Veteran in Crisis or Concerned About One?  Did you know that VA offers same day services in Primary Care and Mental Health at 172 VA Medical Centers across the country? Make the Connection Resource Locator Contact the Veterans Crisis Line (1-800-273-8255 and press 1, Chat, or Text 838255.)

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